The Casual Factory

Casual factory is an online company, specialising in the retail of authentic designer mens clothing and accessories (Casual & Streetwear). We've been offering premium men's clothing and footwear since 2012.Our aim is to showcase the world's most innovative Casual men's fashion, as well as to promote up and coming brands and design talent. Casual Factory is a dynamic and forward thinking retailer. The buying team is constantly on the look out for new and innovative brands to add to their rapidly expanding collections.

Should you experience any difficulties on the site, please feel free to contact us via e-mail, contact us page or telephone. We will be more than happy to provide customers with any additional information regarding our sales & deliveries policy. Our aim was to make shopping online at Casual Factory as easy as possible for our customers we hope we achieved this. The site is constantly being updated as new collections arrive.

Do you have a query about an order, return or delivery? Check out our Customer Service Pages. We reckon we've covered just about everything you need to know. We know how frustrating shopping on the internet can be sometimes, that's why we are always available to help. If you prefer to speak to someone, call us on  +442032860925.  where our Online Customer Service team will be ready to help you out between 9AM and 8PM Monday to Friday and 10AM and 2PM on Saturday and Sunday. Or you can email us at info@thecasualfactory.com.

We try to respond to all emails within 24 hours. If you are not 100% satisfied we want to hear from you. Your comments will help us improve our service even more. At Casual Factory we are committed to offering 100% authentic designer clothing.

If you've got any comments or feedback please let us know.

Return Address:

(Don't forget to send us an e-mail)

 CASUAL FACTORY - Niblock Logistics Solutions Ltd

 Unit 8 Gatwick Business Park, Kennel Lane, Hookwood

 Surrey, RH6 0AH, UK

CASUAL FACTORY Ltd - 9662067